Shipping policy

Shipping
Please allow 15-25 business days for processing, as each item is handmade with care. Please expect delays during holidays. For products marked as “Ready To Ship,” processing time is 2–3 business days.

Shipping times vary depending on the shipping method selected at checkout. You’ll receive tracking information via the email provided at the time of purchase.

Shipping costs are non-refundable. We are not responsible for delays caused by carriers, weather conditions, or holidays.

Undelivered or Refused Orders
To ensure smooth delivery, please double-check that your shipping address is complete and accurate before placing your order.

If a package is returned due to an incorrect address or is refused at delivery, the customer will be responsible for the original shipping cost, any reshipment fees, and any additional charges that may apply (such as taxes or handling fees).

Unfortunately, we’re unable to offer refunds in these situations. If you’re unsure about potential fees, we recommend checking with your local postal service before ordering.

 

International Shipping Disclaimer

Casanova Nails currently ships within the US, Canada, and select international countries.

Please note that international customers are responsible for any customs fees, import duties, VAT, taxes, or carrier fees required by their country. These charges are not included in the product or shipping price.

Once packages are shipped and accepted by the carrier, Casanova Nails is not responsible for shipping delays, lost, stolen, or damaged packages caused by the postal carrier or customs processing.

Delivery times for international orders may vary depending on customs and local postal services.

If you have any questions please email us at casanovanails@hotmail.com